This Web site is operated and controlled on behalf of Glasgow’s Advice and Information Network (GAIN) by Glasgow City Council, a local authority incorporated under the Local Government etc. (Scotland) Act 1994 and having its chief office at City Chambers, George Square, Glasgow G2 1DU, United Kingdom.
Any personal data collected through this Web site will be treated as confidential under the principles of the Data Protection Act 1998.
Glasgow City Council is registered under the Data Protection Act 1998 and as a data controller (notification number Z4871657); the register entry can be inspected at www.informationcommissioner.gov.uk
This Web site is externally hosted by Quix Limited, a company incorporated under the Companies Acts (Registered Number SC200980) and having its registered office at McLeod House, 119 Montgomery Street, Edinburgh, EH7 5EX.
The site does not automatically capture or store personal information, other than logging the user's IP address and session info such as the duration of the visit and the type of browser used. This is recognised by the Web server and is only used for system administration and to provide statistics which the Council uses to evaluate use of the site.
You will be asked to provide some personal information if you wish to register with the Web site and take advantage of the additional features that registered users can access. This information will be restricted to details which may help us provide better services to you through the Web site. Our registration process will ask for your name, address, telephone contact number and e-mail address. By providing this information you consent to Glasgow’s Advice and Information Network using these details to help provide you with services or answers to queries, as appropriate.
You will be required to agree to Glasgow City Council using your details in this way when you complete the registration process. Similarly, if you wish to contact Glasgow’s Advice and Information Network through the Web site you may be asked to provide some limited personal information to enable us to respond to your question or comment. Comments may be submitted without providing personal details - we will not, however, be able to respond to you unless you provide a means of contact. You do not need to provide us with personal information simply to browse the site.
Glasgow City Council does not sell or rent your personal information to third parties. We may make information available to tax and law enforcement authorities in particular cases, as required or permitted by law.
Any personal information collected by Glasgow City Council on this Web site, such as your name, address and email address may be provided to necessary third-party service providers involved in money and debt advice and counselling, including but not limited to Advice Direct Scotland, trading as Citizens Advice Direct.
If you are aged 12 or under, please get your parent or guardian’s permission before you provide personal information to this Web site.
The information provided on this Web site is believed to be accurate at the time of writing but the Council accepts no liability for the contents and anyone relying on these contents does so at their own risk. Nothing on this Web site is to be construed as binding the Council or constituting an offer on behalf of the Council.
All content of this Web site is copyright © Glasgow City Council 2006.
No part of this Web site may be produced in any form whether electronically or otherwise without the prior written consent of Glasgow City Council, other than temporarily in the course of using this Web site.
Summary of terms
Used to locate and display Web pages via a software application. The most popular ones are Microsoft Internet Explorer and Netscape Navigator.
Message given to a web browser by a Web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.
IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.
If you are connected to the Internet you have one, for example it may look something like this 184.108.40.206
Delivers (serves up) web pages to your computer.